Privacy Policy

1. Information We Collect

When you create an account or use PinPoint Leads, we may collect the following types of information:

• Account information — name, email address, company name, and password when you register
• Billing information — payment details processed securely through Stripe; we do not store your full card number
• Usage data — how you interact with our platform, including lead requests, search history, and feature usage
• Device information — browser type, operating system, IP address, and device identifiers for security and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our lead generation services
• Process your orders and deliver verified leads
• Manage your account and communicate with you about your orders
• Process payments and prevent fraud
• Analyze usage patterns to improve our AI engine and user experience
• Comply with legal obligations

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in operating our platform (Stripe for payments, AWS for hosting) under strict data protection agreements
• When required by law, such as in response to a court order or government request
• To protect the rights, property, or safety of PinPoint Leads, our users, or the public

4. Lead Data

The business leads we generate are sourced from publicly available information including Google Maps, business registries, and websites. Lead data is generated fresh for each request and is not stored in a shared database accessible by other users.

Each client's order history and delivered leads are private to their account and never shared with other clients.

5. Data Security

We implement industry-standard security measures to protect your data:

• All data transmitted between your browser and our servers is encrypted with TLS (HTTPS)
• Passwords are hashed using bcrypt and never stored in plain text
• Payment processing is handled entirely by Stripe, a PCI DSS Level 1 certified provider
• Our infrastructure is hosted on AWS with regular security audits and monitoring

6. Cookies

We use essential cookies to keep you logged in and maintain your session. We may also use analytics cookies to understand how our platform is used. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access and download your personal data at any time
• Request correction of inaccurate information in your account
• Request deletion of your account and associated data
• Opt out of non-essential communications

To exercise any of these rights, contact us at support@pinpointleads.ca.

8. Data Retention

We retain your account information for as long as your account is active. Order history and delivered leads are kept for a minimum of 12 months to support our anti-duplicate system and for your reference. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through a notice on our platform. Your continued use of PinPoint Leads after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@pinpointleads.ca
PinPoint Leads LLC
Wyoming, USA