Last updated: September 9, 2026
Refund Policy
PinPoint Leads does not offer refunds.
Because generating and verifying leads involves real-time costs on our end, including scraping, data enrichment, email verification, and AI processing for every search performed, we're unable to offer refunds once a subscription is active and usage has occurred.
By subscribing to PinPoint, you acknowledge and agree to this policy.
Canceling Your Subscription
You can cancel anytime from your Billing settings. Canceling stops future billing but does not refund the current billing cycle already in progress. You'll retain access to your plan's features until the end of your current billing period.
No Refunds Based on Results
PinPoint provides tools and infrastructure for lead generation and outreach. We do not guarantee specific business outcomes, reply rates, or client conversions.
Documented Technical Issues
If you experience a documented technical issue that prevents normal use of the platform, contact support. We'll review these cases individually and may issue a refund at our discretion.
Chargebacks
Please contact us before initiating a chargeback with your bank or card provider. Unauthorized chargebacks without prior contact may result in account suspension.
Plan Changes
Downgrading or upgrading your plan does not entitle you to a prorated refund or credit for the current billing cycle. Changes take effect at the start of your next billing cycle unless otherwise stated.
Governing Law
This policy is governed by the laws of the State of Wyoming, United States.
Policy Updates
We may update this policy at any time. Continued use of PinPoint after changes are posted constitutes acceptance of the updated policy.
Questions
Contact support@pinpointleads.ca if you have any questions before subscribing.